Your orders created from our online store are delivered to you with the assurance of Sürat Kargo at home and DHL shipping abroad.
Yes, it is sent abroad or to KKTC.
Sürat Kargo does not deliver on public holidays. Depending on the customs working times, it can be shipped abroad.
We are working with Sürat Kargo. No shipment is made with any other cargo company.
Our international shipments are sent by Dhl cargo.
The products you purchase from the Luppio.com virtual store are shipped from our logistics warehouse in Sultangazi, Istanbul.
You can follow the order tracking number sent to you.
If your order could not be delivered to you because you are not at your address, the Cargo company does not make a second call to the address specified. In this case, you need to visit the branch where your cargo is located and pick up your cargo.
Our average delivery time is between 1 and 7 days.
You should not receive the damaged packages, but you should keep a record of the package to the cargo officer that the package is damaged. You can then contact our customer service regarding your order.
Our customer service service will help you.